Overall experience was excellent! The owner treated me like family and would send me videos and pictures of my gem and others to compare to make sure what I was purchasing was the perfect gem for me! She was so personable and kind but also professional and educated, and put my mind on at ease about ordering a gem online from across the globe! I am from Canada so I was a little skeptical if what I was ordering was genuine or if it would even come at all! I got the greenish blue oval aquamarine of my dreams and it arrived within 4 days perfectly packaged with care! We can’t wait to see the stone in my ring setting! This engagement ring is not only going to be so stunning but so sentimental as well. Thank you for making this dream a reality. I will definitely be a lifelong customer and friend. Thank you.